How can we help you today?
Find answers, manage your accounts, and get support from IOU National Bank. Our team is available 24/7 at +1 (888) 462-4968 or [email protected].
Popular Help Topics
Account & Banking
Checking, savings, CDs, statements, and account settings.
Learn moreSecurity & Fraud
Report unauthorized activity, freeze your card, and security tips.
Learn moreMobile Banking
App setup, mobile check deposit, Zelle, and push alerts.
Learn moreTransfers & Payments
Wire transfers, direct deposit, bill pay, and ACH.
Learn moreLoans & Mortgage
Mortgage questions, auto loans, home equity, and payoff.
Learn moreTroubleshooting
Locked accounts, failed transactions, and common issues.
Learn moreContact IOU National Bank
Frequently Asked Questions
How do I contact IOU National Bank customer support?
Call us at +1 (888) 462-4968 (24/7) or email [email protected]. Live agents are available Monday through Friday, 8 AM to 8 PM ET, and Saturday 9 AM to 5 PM ET. Average hold time is under 90 seconds.
Where do I sign in to IOU National online banking?
Visit iounational-help.com/login to access your accounts. You will need your registered email and password. Multi-factor authentication is required for all online banking sessions.
How do I reset my password?
Go to iounational-help.com/forgot-password and enter your email. A secure reset link will be sent within minutes. The link expires after 60 minutes for security.
How do I report fraud on my account?
Call the fraud hotline immediately at +1 (888) 462-7233. The line is staffed 24/7/365. You can also visit our Security Center to temporarily freeze your card or dispute a transaction online.
What are IOU National Bank's routing and account numbers?
Your routing number is 021000089. Your account number can be found on your checks, monthly statement, or by signing in to online banking. For direct deposit setup, see our direct deposit guide.
Does IOU National charge for wire transfers?
Domestic incoming wires are free. Outgoing domestic wires are $25 ($15 via online banking). International outgoing wires are $45. See our wire transfer guide for full details and cutoff times.
Need help right now?
Our support team is standing by 24 hours a day, 7 days a week.